Information We May Collect
Complete Wellness is committed to protecting your privacy. If we ask you to provide information that can identify you, that information will only be used in accordance with this Privacy Policy.
We may collect the following information:
- Name
- Contact information, including email address and phone number
- Demographic information, such as ZIP code, preferences, and interests
- Information submitted through website forms, appointment requests, surveys, or inquiries
- Other information relevant to patient communication, website inquiries, customer service, or wellness-related services
How We Use Your Information
We collect this information to better understand your needs and provide improved service. We may use your information for the following purposes:
- Internal record keeping
- Responding to your questions, appointment requests, or website inquiries
- Improving our services, website, and patient experience
- Contacting you by phone, email, text message, or mail when appropriate
- Sending information about services, special offers, wellness programs, or updates that may interest you
- Customizing the website experience based on visitor needs and interests
- Supporting administrative, marketing, and communication purposes related to Complete Wellness
We will not sell your personal information.
Security
We are committed to keeping your information secure. To help prevent unauthorized access or disclosure, we use reasonable physical, electronic, and managerial procedures to safeguard the information we collect online.
Please understand that no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Website Forms and Communications
When you submit information through a form on this website, you may be providing personal contact information such as your name, phone number, email address, and the reason for your inquiry.
By submitting a form, you authorize Complete Wellness to contact you regarding your request. This may include communication by phone, email, text message, or other reasonable methods.
Please do not submit sensitive medical information through general website forms unless specifically instructed to do so through a secure system.
How We Use Cookies
A cookie is a small file that may be placed on your computer or device. Cookies help websites recognize your browser, analyze traffic, remember preferences, and improve the user experience.
We may use cookies and similar tracking technologies to:
- Analyze website traffic
- Understand which pages visitors use most
- Improve website performance and usability
- Customize content based on visitor interests
- Support marketing or advertising efforts
Cookies do not give us access to your computer or any information about you other than the information you choose to share.
You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser settings to decline cookies. Declining cookies may prevent you from taking full advantage of the website.
Third-Party Tools and Links
Our website may include links to other websites or use third-party tools, such as online scheduling, payment processing, analytics, maps, forms, accessibility tools, or social media integrations.
Once you use these links or tools to leave our website or interact with a third-party service, please understand that we do not control those outside websites or services.
We are not responsible for the protection or privacy of any information you provide while visiting other websites. Those websites are not governed by this Privacy Policy. You should review the privacy policy of any website or third-party service you use.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- When filling out a form on this website, look for any available option to indicate that you do not want your information used for direct marketing purposes.
- If you previously agreed to receive direct marketing communications, you may change your mind by contacting us.
- You may request that we update, correct, or remove certain personal information, subject to legal, administrative, or healthcare recordkeeping requirements.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.
Requesting or Correcting Your Information
If you believe any information we have about you is incorrect or incomplete, please contact us as soon as possible. We will make reasonable efforts to correct any information found to be inaccurate.
Healthcare Disclaimer
Information provided on this website is for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.
Submitting information through this website does not create a provider-patient relationship. If you have a medical emergency, call 911 or seek immediate medical attention.
Contact Information
If you have questions about this Privacy Policy or how your information is used, please contact us:
Complete Wellness
8420 Medical Plaza Dr
Suite 400
Charlotte, NC 28262
Phone: (704) 510-1577
Website: mycompletehealthcare.com
Policy Updates
Complete Wellness may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Effective Date: January 14, 2026
Last Updated: January 14, 2026
